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Building Your Resilience

Course Overview

  • Cost: $379.00
  • Duration: 4 hours
  • Delivery Options: In-Person & Online

Introducing our Building Your Resilience Training Course

This course will provide you with practical tools and strategies to boost your resilience and deal with adversity.

You will acquire the skills to cultivate a growth mindset, effectively handle stress, and foster a positive mental attitude towards challenges.

Delve into the art and science of resilience.

Course participants will take part in reflective activities and discussions to gain a deeper understanding of their personal strengths and areas for growth.

By the end of this training, you will have fostered a more resilient mindset with tools and strategies to support you.

Learning Outcomes

  • Define resilience and explain its importance.
  • Differentiate between positive and negative thinking.
  • Challenge your thought processes.
  • Utilise tools that assist in building resilience.
  • Develop essential emotional intelligence skills.
  • Assist others in fostering resilience.


Introducing and Setting Objectives – Establishing the context and clarifying the concept of resilience within the workplace.

The Importance of Resilience – Delving into why resilience is vital for us as individuals, and recognising the attributes of resilient people.

Positive vs Negative Thinking – Analysing a case study that demonstrates how negative thinking can affect reactions to minor setbacks, potentially exacerbating negative emotions and impacting work performance.

Three Key Elements – Exploring Permanence, Pervasiveness, and Personalisation along with an individual’s capacity to “bounce back.” This connection helps participants focus on potential areas for improvement moving forward.

Overcoming Negative Thinking: The ABC Technique – Examining Adversity, Beliefs, and Consequences while understanding how this process can aid in combating negativity.

Understanding the Ladder of Inference – This model highlights our innate inclination to respond based on prior experiences and beliefs. Participants are encouraged to apply this model by focusing on factual information in given situations without adding personal interpretation.

Locus of Control – Presenting a model which explores whether individuals perceive issues from either an internal or external viewpoint (believing events either happen due to them or just occur by chance). Introducing the model whilst engaging participants in an exercise identifying their own perspective and its possible effects.

Resilience Levels – Investigating the relationship between individual and organisational resilience whilst identifying areas where they might intersect.

The Resilience Grid – Showcasing various examples of individual and organisational resilience grids while allowing participants to complete a grid, defining their potential for enhancing resilience in both aspects.

Developing Emotional Intelligence – Examining key areas of emotional intelligence that can lead to rapid improvements in personal communication and resilience. In-depth exploration of five essential emotional intelligence skills that elevate individual performance.

Assisting Others in Cultivating Resilience – Participating in an activity identifying opportunities to support and inspire others to strengthen their personal resilience levels.


  • Detailed learner guide
  • Refreshments (in-person event)
  • Certificate of completion

Experiential Learning

More than simple theory, our training programs incorporate practical learning activities, group discussions and trainer led feedback and guidance.

As part of your program

Also included is a digital learner guide, refreshments throughout the training, and a certificate of attendance emailed upon completion.

Book your spot online, or speak with a Skills Management representative.


Level 1, 111 Harrington Street, Sydney,
New South Wales 2000

123 Queen Street, Melbourne,
Victoria 3000

Level 24, 215 Adelaide Street, Brisbane,
Queensland 4000

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