Fraud Blocker

Managing Emails

Course Overview

  • Cost: $379.00
  • Duration: 4 hours
  • Delivery Options: In-Person & Online

Introducing our Training on Email Management

Learn how to create efficient workflows, utilise keyboard shortcuts, implement filters, and make use of labelling.

This course by Skills Management Australia is designed for individuals who struggle to manage an overwhelming volume of emails and feel like they are constantly behind.

The aim is to provide solutions for those who often find themselves frustrated by the sheer volume of electronic correspondence.

Participants Will

  • Discover strategies to effectively manage emails.
  • Reduce inbox clutter and handle email overload.
  • Prioritise emails for increasing productivity.
  • Create efficient workflows, use time-saving keyboard shortcuts, and implement email filters and labelling.
  • Reduce overall email-related stress.

 

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Outline

Overview – Understanding the effects that inefficient email management can have on our productivity and contribution to higher levels of stress

Email Safety – Email security and safeguarding the organisation

Handy Email Tips & Techniques – Delving into the features available in email applications including:

  • Folders
  • Rules
  • Archive Folders
  • Mark as Important or Follow-Up
  • Disabling Notifications
  • Utilising Search Functionality

 

Email & Time Management – Implementing straightforward email strategies that can save a considerable amount of wasted time.

The One-Touch Approach – Respond, Delete, Archive, Delegate, and Defer

Email Templates – Crafting standardised email templates to expedite responses to common questions

Email Usage Amongst Teams – Investigating prevalent issues encountered within teams such as…

  • Conveying clear messages
  • Distribution lists
  • Establishing clear guidelines for managing email threads

Includes

  • Detailed learner guide
  • Refreshments (in-person event)
  • Certificate of completion

Experiential Learning

More than simple theory, our training programs incorporate practical learning activities, group discussions and trainer led feedback and guidance.

As part of your program

Also included is a digital learner guide, refreshments throughout the training (in-person), and a certificate of attendance emailed upon completion.

Book your spot online, or speak with a Skills Management representative.

Locations

Level 1, 111 Harrington Street, Sydney,
New South Wales 2000

123 Queen Street, Melbourne,
Victoria 3000

Level 24, 215 Adelaide Street, Brisbane,
Queensland 4000

Join our virtual delivery team for our next event

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