Making phone sales is an efficient way to reach more customers and close more deals.
These days, the telephone is a critical tool for obtaining sales – especially with the now common work-from-home arrangement.
Outbound or inbound, our training has been designed to equip attendees with the skills to make more sales with ease.
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An Introduction to Telephone Sales – Understanding the essential elements that generate sales by phone.
Sales Structure and Process – An effective process for organising your calls.
Reasons for Purchasing – Exploring the reasons behind purchasing decisions.
The Buying Process – A closer look at a typical buyer process.
Converting Incoming Calls – Gauge prospect interest levels and the probability of a sale.
Bypassing Gatekeepers – Your outbound calls and gatekeepers.
Addressing Objections – A structure for handling objections.
Sealing the Deal – A simple process for closing sales.
More than simple theory, our training programs incorporate practical learning activities, group discussions and trainer led feedback and guidance.
Also included is a digital learner guide, refreshments throughout the training (in-person), and a certificate of attendance emailed upon completion.
Book your spot online, or speak with a Skills Management representative.
